Effective Date: July 2, 2023
- Information We Collect:
1.1 Personal Information: We may collect personal information directly from you when you provide it to us voluntarily. This may include your name, email address, phone number, postal address, and other contact information. We only collect personal information that is necessary to provide you with our services or respond to your inquiries.
1.2 Usage Information: We may collect non-personal information about how you use our website, such as your IP address, browser type, operating system, and browsing patterns. This information helps us improve our website and services, and it is collected through cookies and similar technologies.
- How We Use Your Information:
2.1 Provision of Services: We use your personal information to provide you with physical therapy services and related support. This includes scheduling appointments, managing your treatment plans, and communicating with you about your therapy progress.
2.2 Communication: We may use your contact information to send you important updates, appointment reminders, and other communications related to your therapy. You can opt-out of non-essential communications at any time.
2.3 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests. We may also use it to protect our rights, privacy, safety, or property, as well as that of our users and the public.
2.4 Analytics and Improvements: We may use non-personal information for statistical or research purposes to analyze and improve our website and services, as well as to develop new offerings. This information is aggregated and does not personally identify you.
- Sharing Your Information:
3.1 Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting, data analysis, customer support, and marketing. These providers may have access to your personal information but are only authorized to use it as necessary to fulfill their designated tasks.
3.2 Legal Requirements: We may disclose your personal information if required by law, legal process, or governmental request, or if we believe that such disclosure is necessary to protect our rights, prevent fraud or other illegal activities, or ensure the safety of our users.
- Data Security:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
- Your Choices:
5.1 Opt-Out: You have the right to opt-out of receiving non-essential communications from us. You can unsubscribe from our marketing emails by following the instructions provided in those emails. However, please note that we may still send you essential communications related to your therapy.
- Children’s Privacy:
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to remove such information from our systems.